General Privacy Notice

1. Introduction

Welcome to Madhava Technology ("we," "us," or "our"). We are a provider of digital marketing and web development services based in Agra, India. We are committed to protecting the privacy of our website visitors and clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

A. Personal Data You Provide to Us

We collect personally identifiable information that you voluntarily provide to us, such as your name, company name, email address, and telephone number when you:

• Fill out the contact form on our website.
• Subscribe to our newsletter.
• Communicate with us for service inquiries or support.

B. Derivative Data (Log and Usage Data)

Our servers automatically collect information when you access our website. This data is collected through services like Google Analytics and may include your IP address, browser type, operating system, access times, and the pages you have viewed. This information does not personally identify you but is essential for analyzing website performance and enhancing security.

C. Data from Cookies and Tracking Technologies

We use cookies and similar tracking technologies to analyze user behavior and administer the website. For example, Google Analytics uses cookies to track visitor interactions. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features on our website.

D. Client Data (As a Data Processor)

In the course of providing our services, our clients ("Data Controllers") may provide us with access to their data, which can include personal information about their customers ("Client Customer Data"). We act as a "Data Processor" for this data. Our processing of Client Customer Data is governed strictly by the Data Processing Agreement (DPA) or service contract we have with our clients. We only process this data according to our client's instructions and for the purpose of providing the contracted services.

3. How We Use Your Information

We use the information we collect for the following legitimate business purposes:

• To respond to your service inquiries and provide you with quotes.
• To send you our newsletter and marketing communications via services like Mailchimp, for which you have provided consent.
• To fulfill our contractual obligations to our clients.
• To maintain and improve our website's performance and security through data analysis.
• To comply with legal obligations and enforce our terms of service.

4. Disclosure of Your Information

We do not sell your personal information. We may share information we have collected about you in these specific situations:

A. By Law or to Protect Rights

We may share your information if required by law or if we believe in good faith that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or in urgent circumstances to protect the personal safety of any individual.

B. Third-Party Service Providers

We share information with third-party vendors who perform services for us. These include:

• Google Analytics: For website traffic analysis.
• Mailchimp: For newsletter and email marketing delivery.
• Cloud hosting and server providers.

These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. As we operate globally, we may transfer data to the United States or other regions.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. For transfers of data from the UK or European Economic Area (EEA), we rely on legal mechanisms such as Standard Contractual Clauses (SCCs) to ensure an adequate level of data protection.

6. Data Security

We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the data you provide to us, please be aware that no security measures are perfect, and no method of data transmission can be guaranteed against interception or misuse.

7. Your Data Protection Rights (GDPR & Other Regulations)

Given our international client base, we recognize and uphold the data protection rights granted to individuals. Depending on your location, you may have the following rights:

• The right to access – To request copies of your personal data.
• The right to rectification – To request that we correct any inaccurate information.
• The right to erasure ("right to be forgotten") – To request that we erase your personal data, under certain conditions.
• The right to restrict processing – To request that we limit how we use your personal data.
• The right to object to processing – To object to our processing of your personal data.
• The right to data portability – To request that we transfer your data to another organization, or directly to you.

To exercise any of these rights, please contact us at info@madhavatechnology.com. We will respond to your request within the timeframes required by applicable law.

8. Policy for Children

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us: